Our Return Policy
At Makkah Protein, we want you to be completely satisfied with your purchase. Our return policy is designed to make the process hassle-free. Here’s what you need to know:
over
30
years experience
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Personalized Assistance
If you have specific inquiries or need personalized assistance, our dedicated customer service team
is here to help. Reach out via email at sales@makkahprotein.com or by phone at +971 528543028.
We value your feedback and are ready to assist you in any way we can.
Explore the resources in our Help Center to make the most out of your journey with Makkah Protein.
If you have additional questions, feel free to reach out to us directly.
Eligibility for Returns
Most unopened items can be returned within [number] days of purchase for a full refund. Ensure
the product is in its original packaging and in the same condition as when you received it.
Initiating a Return
To initiate a return, log in to your account and visit the Order History section. Select the order containing the item you wish to return and follow the instructions to complete the return process.
Refund Process
Once we receive your returned item, our team will inspect it, and if it meets our criteria, we'll process your refund promptly. Please allow [number] business days for the refund to reflect in your account.
Exchanges
If you received a damaged or defective item, contact our customer service team for assistance. We'll arrange for a replacement at no additional cost. If you have any questions about our return policy, feel free to contact us. We're here to make sure you are satisfied with your shopping experience at Makkah Protein.